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Apologize

University of Manitoba Statement of Apology and Reconciliation

We apologize to our students. They are the children, the grandchildren and great-grandchildren of Indian Residential School survivors. We apologize to our Indigenous faculty and staff.

Apologies

To apologize is to grant the other person face, to imply that he or she matters and will get better treatment in the future. To apologize is also to accept blame and possibly lose face oneself.

Employee Excellence Standards of Behavior

• Practice the "HEAT" method: Hear them out, Empathize, Apologize, Take action. • Practice "Service Recovery" when someone is dissatisfied - Anticipate, Acknowledge, Apologize, Amend.

SAY YOU’RE SORRY: COURT-ORDERED APOLOGIES AS A CIVIL RIGHTS ...

The settlement was incomplete, however, because what members of PFLAG most wanted was for the City to apologize publicly and to acknowledge that it had wrongly excluded gay and lesbian families from the parade.

APOLOGIZE, APOLOGIZE! Reading Group Guide

APOLOGIZE, APOLOGIZE! Reading Group Guide DISCUSSION QUESTIONS 1) Throughout this account of Collie Flanagan's life (so far), he appears to be the only conventional—or perhaps even sane—member of his family.

An Apology to Native Peoples

We wish to apologize in a very particular way for the instances of physical and sexual abuse that occurred in those schools. We reiterate that the bigger issue of abuse was the existence of the schools themselves, ...

LEGISLATING APOLOGY: THE PROS AND CONS

See Mark Hansen, No Hard Feelings : California Bill Would Let People Apologize After Accidents Without Setting Themselves Up for Civil Suits , 86 A.B.A. J. 28 (2000).

This is in response to your informal inquiry dated December ...

I apologize for the delay in the response. Upon my appointment by Governor Daniels effective July 1 of this year, I found a backlog of informal inquiries.

Medical errors, disclosure, and the role of apology: a tool ...

If you apologize, even . though you were not negligent, the patient may assume you are guilty. • The discussion should be deferred if the patient is emotionally labile and obviously not ready to listen.

analysis of this issue. Given our understanding of the facts ...

on this issue, and I again apologize for the long delays in responding to your letters. Sincerely, Bruce Weddle Acting Director Office of Solid Waste . Title: